The Development Project for a Digital Self-Reservation System for Travel Agencies (i-SADAV) seeks to provide a comprehensive and personalized digital reservation solution for travel agencies. This system can be integrated into the businesses of the agencies, and clients can access it both through a website and a mobile application.
This project is developed in collaboration with the “Consorcio Proyecto i-SADAV”, composed of eight travel agencies and a technological developer, Grupo Iris, specialized in tourism.
The creation of this system responds to the need of many travel agencies, especially small and medium-sized ones, to adapt to the online market and position themselves in an increasingly digital environment. The investment limitations of these businesses often represent a significant obstacle to their growth. This system provides travelers, both leisure and business, with an attractive and easy-to-use booking platform that includes all the necessary services and is backed by an experienced physical agency and reliable suppliers.
The i-SADAV system, led by Grupo Iris and several national agencies from different segments, ensures that the functionalities developed are useful and competitive. These include reservations for multiple services (transport, accommodation, transfers, excursions, insurance, etc.), direct communication between the agency and the client, generation of reports and dashboards, integration with CRM and accounting systems, a community of travelers , and the automated management of profiles and personal spaces to consult reservations or download documents.
Participating agencies also consider the needs of current travelers, integrating new services and providers that respond to market trends, as well as travel expense control modules and information on carbon emissions, allowing travelers to make informed decisions. In addition, the system offers an agile and customizable booking experience, with specific options for leisure or business travelers, adapting to corporate travel policies and approval flows.
The implementation of i-SADAV allows travel agencies to access a complete, flexible and personalized solution, which includes all the features needed in the current market at an accessible initial cost and with maintenance options. This contributes to the democratization of online reservation services for small and medium-sized agencies, strengthening their resilience and competitiveness in a market dominated by large networks.
Call: “last mile” digitization projects in companies in the tourism sector (2021)
File number: DUM-010000-2021-22
